Front Desk Manager @ Eritage Resort - Walla Walla, WA

Front Desk Manager

Eritage Resort is seeking a high energy career-minded hospitality professional to join our incredible staff. The ideal candidate possesses a unique blend of exceptional relationship-oriented customer service and effective interpersonal communication skills. The desire to further develop your individual talents and an eagerness to learn the true essence of the hospitality profession are both a must. Responsibilities include checking in and out guests, reservations, processing all transactions, proper ID and cash handling, maintaining lobby cleanliness, happy hour set-up/break-down, comprehensive concierge service, and room inspections for all arrivals. The position requires the ability to exhibit professional demeanor under stress while solving practical problems with limited support, the ability to learn new computer systems, compute and adjust mathematical calculations, and the confidence to work effectively under the pressure of multiple tasks while maintaining attention to detail, accuracy, speed, courtesy, and cooperativeness under little or no supervision. Previous hotel experience is preferred, must be a high school graduate, and have the ability to lift 30 pounds without assistance.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends

Experience:

  • Customer Service: 1 year (Preferred)

Education:

Location:

  • Walla Walla, WA 99362 (Required)