Director of Program and Operations @ Think Together - Victorville, CA

Job Overview

2 months ago

Director of Program and Operations

Think Together - Victorville, CA

Overview:
Director of Program & Operations
Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support!
Job Description:
The primary responsibility of Director of Program and Operations is to work with the General Manager/Deputy Chief Program and Operations to ensure quality and fidelity of Think Together programs, support operations and oversight of the region. Moreover, Directors of Program and Operations are responsible for ensuring all Think Together policies and procedures are followed. The Director of Program and Operations must lead strategically, act intentionally, and work collaboratively across the Think Together platform to ensure organizational success.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
LEADERSHIP: Director of Program and Operations must be a leader who supports and demonstrates a comprehensive understanding and commitment to Think Together’s vision, mission and organizational culture. Director of Program and Operations must exemplify the following qualities:
  • Leadership by example and with humility, embodying Think Together's values: accountable to the mission, servant leadership, treat others with dignity and respect, open and honest communication, collaborate internally and externally, honor our commitments, embrace diversity be humble, persevere, be a learner and enjoy the work
  • Proven knowledge and capacity to develop staff and build leadership of direct reports
  • Supports a culture of data driven decision making
  • Facilitative leadership style that will lead to success in a team-oriented, matrixed organization with the organizational transformation to a Collaborative Organization
  • Values diversity among team members and promotes cooperation and interaction within teams
  • Shows a high level of care and thoroughness in handling the details of the job.
  • Maintains composure in the face of high workload, competing or conflicting demands, ambiguous assignments, interruptions and distractions.
  • Recognizes and responds to unanticipated events and requirements; and is willing to do what is necessary to get the desired result.
PROGRAM: Director of Program and Operations must support quality program implementation of all Think Together programs.
  • Work with supervisor to ensure high quality program implementation.
  • Communicate with school and district administrators as needed to maintain strong working relationships
  • Directly supervises Quality Assurance Coaches and other staff as assigned; supports, manages and evaluates performance.
  • Positively represents Think Together with all external stakeholders and attends meetings as assigned
  • Ensures compliance with all funding requirements. Including but not limited to: California Department of Education, private, public and district funding.
  • Guarantee contractual obligations to school districts, partners and other funders are met, as required
  • Ensure positive relationships between Think Together staff and stakeholders (e.g., school and district-level personnel, parents, school board members, students, community members, etc.).
  • Visit sites regularly to ensure high quality program implementation and to coach Quality Assurance Coach-Trainers and other staff
  • Support program and performance expectations, monitor the end results and hold people accountable for strengthening both program and performance.
  • Oversee the appropriate maintenance of comprehensive student records and reports as required
  • Supports the management of day-to-day operations by setting clear expectations, monitoring end results, and holding people accountable to goal achievement.
  • Plan and manage operational budgets, reporting anticipated variances and managing expenditures
  • Forecast staffing demand and requirements and devise strategies to fill needs; Collaborate with Human Capital staff related to the talent management process and recruitment efforts of full-time and part-time staff
  • Support regional operations in maintaining frequent, collaborative and effective communication with Regional Human Capital team
  • Supports regional hiring, volunteer recruitment, and employee management
  • Ensure compliance with risk management and safety protocols
  • Supports business development and retention
  • Participate in social media platforms to promote and increase awareness about Think Together
  • Communicate regularly and fully with Regional staff and attend required meetings
  • Analyze and synthesis data to diagnose problems and strategize solutions
  • Supports and supervises regional data and evaluations
  • Monitors and manages organization-wide/regional Program and Operations calendar.
  • Demonstrates effective project and time management skills
  • Utilizes program manual to ensure consistent program and operational practices
OTHER RESPONSIBILITIES:
  • Implement other plans or management requirements as needed
  • Oversee, direct and review all direct reports and collaborate on management of shared reports.
  • Participate in community events
  • Supervise, train and develop subordinates in line with the objectives, policies and procedures of the organization
  • Complete supervisory responsibilities in a timely and thorough manner
  • Maintain highest degree of confidentiality in student, staff and management matters
  • All other duties as assigned
EDUCATION and / or EXPERIENCE:
  • Bachelor’s degree in social service, education or topic area; master’s degree desirable
  • At least 5 years of increasingly responsible positions within the field of education, with at least 3 years of management experience
  • Think Together experience preferred
  • Successful completion of Think Together assigned trainings
  • Experience in a similar position with another afterschool provider, desired
  • After school and/or district administrative experience a plus
Background Checks/Testing:
  • Must pass Live Scan (criminal background check via fingerprinting)
  • Provide a clear TB test


Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment

Similar Jobs

Deputy Director of Public Social Services-Children's Services Division

County of Riverside

Riverside, CA

The incumbents will be providing oversight to Operational and Centralized programs, while supervising activities in multiple regions.

Timing Director - Untitled Big City Greens Movie (Disney Television Animation)

Disney

Glendale, CA

The main responsibility for the Timing Director is to ensure that the Director and Executive Producer’s overall creative vision for the timing of the show is…

Clinical Director of Nursing Services II- UR Case Management

County of Riverside

Moreno Valley, CA

The Clinical Director of Nursing Services II works in a managerial level capacity and reports to the Executive Director, or appropriate director level…

Timing Director - Primos (Disney Television Animation)

Disney

Burbank, CA

The main responsibility for the Timing Director is to ensure that the Director and Executive Producer’s overall creative vision for the timing of the show is…

Managing Director

KPMG

Los Angeles, CA

Develop client solutions and manage and actively originate engagements to meet revenue targets. Lead business and market development efforts including…

Director, People Strategy and HR M&A - HCLS

KPMG

Los Angeles, CA

Partner with client stakeholder to identify and implement HR/people operations performance improvement initiatives; including, but not limited to:…

Transportation Director

Sysco

Walnut, CA

The compensation range provided is in compliance with state specific laws. You may be eligible to participate in the Company's Incentive Plan.

Business Continuity Director

PRICE WATERHOUSE COOPERS

Los Angeles, CA

The director is responsible for the program management and maintaining the business continuity management system of activities to keep the firm ready and…

Business Continuity Director

PRICE WATERHOUSE COOPERS

Irvine, CA

The director is responsible for the program management and maintaining the business continuity management system of activities to keep the firm ready and…

Creative Director Art

ABBVIE

Irvine, CA

Oversees multiple brands/projects and manages a team of art directors. Assigns art directors best suited for each project based on ability and workload.

Director of Audit - Digital Enablement

City National Bank

Los Angeles, CA

Manages a team of auditors in the comprehensive assessment of enterprise wide risk management practices through the monitoring and audit of the internal…

General Technical Director

Disney

Burbank, CA

In this role, you will partner with artists, production and technology leadership, other technical directors, cross-team software engineers, and other…

Director, ES, SAP S/4HANA, Central Finance (cFIN)

KPMG

Los Angeles, CA

Provide Solution Architecture advisory services to clients in the area of SAP S/4HANA C-FIN/Central Finance. Deep Finance and Accounting process understanding.

Associate Director – Analytical Quality Control

Takeda Pharmaceutical

Thousand Oaks, CA

This position is responsible for the strategy and direction of activities within Analytical Quality Control (AQC) which includes, chemistry, HPLC, Drug…

Second Assistant Store Director

Cardenas Market | Cardenas Markets LLC

Perris, CA

The Second Assistant Store Director oversees daily store operations and provides leadership and direction to achieve profitable operation of the assigned retail…

Clinical Research Medical Director - Inflammation

Amgen

Thousand Oaks, CA

This role will report directly to the Global Development Lead for a program. Serve as clinical expert to provide clinical/scientific knowledge into the…

Strategic Alliance Sales Director (CRE): Microsoft

PRICE WATERHOUSE COOPERS

Los Angeles, CA

You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as…

Director, ES / SAP S4HANA/ FICO

KPMG

Los Angeles, CA

Plan and execute the day-to-day activities of IT advisory engagements, specific to FICO, for a variety of clients including process design, package…

Strategic Alliance Sales Director (CRE): Microsoft

PRICE WATERHOUSE COOPERS

Irvine, CA

You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as…

Director of Food & Beverage

Crestline Hotels & Resorts | Crestline Hotels and Resorts

Los Angeles, CA

The original LA Rooftop experience will splash back onto the scene in late 2023, fully renovated with a completely new vibe that will once again be the go-to…

Executive Director

Brookdale Brookhurst

Westminster, CA

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Partners with Resident Council as necessary.

Director of Staff Development

Royal Gardens Healthcare

Alhambra, CA

Provides necessary orientation, educational and learning opportunities within a supportive environment that will assist personnel in gaining knowledge, skills…

Senior Regional Director, Healthcare EVS

Servicon Systems

Culver City, CA

From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. Determines and measures KPI’s of team.

Brand Operation Director

Unibarns Trading

Los Angeles, CA

Responsible for the company's brand building. Responsible for bringing up plans for brand development. Responsible for formulating budgets for brand promotion…