Expert Security Engineer

R020253

Activision Blizzard plays a centralized role in the creation of epic entertainment by supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human Resources, Finance and Supply Chain. Located in our global headquarters in Santa Monica, we encompass equal parts agility, creativity and rigor to enhance the employee and player experience. To learn more, check us out at www.activisionblizzard.com or on at @ATVI_AB.

Your Mission

Activision, the publisher of the hit Call of Duty franchise, is looking for a passionate Expert Security Engineer to join our Activision Blizzard King (ABK) Security Architecture and Engineering function as an Operations Engineer Lead to help enhance our Operational capabilities. If you are an avid gamer with an information security and technical support background, come be a part of our team. The mission of the Security Engineering team is to solution, build, and operate information security systems, infrastructure, and tools. The Expert Security Engineer will not only help lead but will also be performing the responsibilities, mentor and upskill a group of security engineers, as well as help define the strategy for growing and maturing an operational function within the Security Engineering team that involves maturing our administration capabilities, our ticket management processes, standardize and formalize standard operating procedures, and manage our on-call responsibilities.

This role reports into the Senior Manager, Security Engineering and maintains strong relationships with all line-of-business technology groups. You will work closely with not only other Information Security teams but also partner with IT teams and will be part of a talented team of security engineers and architects who demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security across our enterprise. Qualified candidates will have a background in one or more of the following: IT or Security Technical Support, Security Engineering, and/or Security Tools Administration.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• Providing technical and operational leadership and decision making for aspects of Operations, Technical Support, and Security Tools Administration within a Security Engineering scope
• Responsible for overseeing the day-to-day administration, operational, and technical support activities of the Security Engineering team
• Build and grow a group of Security Engineers that will be responsible for the administration, operations, and technical support functions within a Security Engineering team
• Administer and monitor Security Tools and provide technical support for the Security Engineering tickets
• Create integrations with various tools to monitor and automatically respond to issues
• Build and mature operational and support processes to follow ITIL best practices
• Not only participate but also help shape how on-call responsibilities are managed
• Design, implement, and maintain all operational and support processes through comprehensive Standard Operating Procedures (SOP)
• Prepare and review all Service/Operating Level and Operations metrics and Key Performance Indicators (KPI) for service delivery
• Inspire and motivate team members to perform at their best through positive encouragement and incentive initiatives
• Identify gaps in our current operational and support processes and workflows and recommend changes or enhancements as needed to improve efficiency through using the ESSA methodology (Eliminate, Simplify, Standardize, Automate)
• Ability to think outside the box to bring creative solutions to sometime complex problems around process improvements
• Train and mentor team members for operations, support, and/or administration roles
• Help grow the Operations function within the Security Engineering team
• Work and mentor team members through Security Engineering tickets, and focus on process improvement and optimizations

Player Profile

Minimum Requirements:

• 10+ years of IT/Security experience
• 8+ years experience in IT/Security Technical Support
• 1-3+ years in Security Tools Administration
• Proven experience as a technical support leader
• Strong knowledge in multiple security domains
• Hands on experience with network security
• Ability to automate common/frequent tasks via PowerShell and Bash/Python
• Working knowledge of ITIL best practices
• Share on-call rotation responsibilities with the team
• Willingness to be a security administrator for a number of security tools
• Excellent ability to gather requirements, speak to business stakeholders, and deliver results
• Proven ability to handle difficult situations or difficult coworkers
• Experience in developing and implementing operational initiatives and process improvements
• Experience managing operational and support escalations
• Ability to problem solve independently and collaborate as a team to solve complex security problems in support of the team’s mission
• Detail oriented and excellent documentation skills
• Strong organizational and leadership skills
• Able to multitask and prioritize tasks

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected] General employment questions cannot be accepted or processed here. Thank you for your interest.

Our World

Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $121,500.00 - $224,880.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.