Inside Sales Representative @ thyssenkrupp Materials NA Inc. - Santa Fe Springs, CA

Job Overview

2 months ago

Inside Sales Representative

thyssenkrupp Materials NA Inc. - Santa Fe Springs, CA

Your responsibilities

Looking for a great entry to mid level sales professional to join our Santa Fe Springs team!

What do we need:
To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Key Accountabilities:
  • Respond to sales calls, faxes, and e-mails
  • Generate and follow up on quotes for all products
  • Provide technical assistance to customers
  • Process sales orders
  • Enter return orders, credits, and debits when required
  • Enter scrap return order as requested by distribution channels
  • Review product inventory and report concerns to purchasing/ management
  • Satisfy customer service issues
  • Continuously increase knowledge of company products, services, and procedures
  • Work in team environment, communicating as required with all personnel.
  • Traveling as needed to meet company goals
  • Monitor competitor products and prices.
  • Assist in quality related duties where required
  • Meets tkMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.


Minimum Requirements:

  • Interpersonal skills necessary in order to sell, negotiate and close business with customers
  • Microsoft Office proficiency
  • Attention to detail in order to evaluate customer’s accounts and orders
  • Basic computer skills in order to assemble and process orders and information in a timely
    and efficient manner
  • Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.

Preferred Requirements:

  • A minimum of 2 years sales experience
  • Bachelor’s Degree in a related field or comparable experience
  • Knowledge of products being sold by the business unit – Metals or similar commodity

Join a team that services the Aerospace, Industrial, Oil & Gas, and more...

Awesome commission structure with no commission cap!

Your profile

Your benefits


If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection

Become part of the #GENERATIONTK

thyssenkrupp is an international group of companies comprising largely of independent industrial and technology businesses and employing more than 100,000 people. Across 56 countries it generated sales of €34 billion in fiscal 2020/2021. Backed by extensive technological know-how, the businesses and all employees develop cost-effective and resource-friendly solutions to the challenges of the future, especially in the fields of climate protection, the energy transition, digital transformation in the industry and mobility of the future. Under the umbrella brand thyssenkrupp, the group creates long-term value with innovative products, technologies and services and helps make life better for future generations.


With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”.

thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.

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