Executive Director, Digital Technology & Innovation @ Orange County's Credit Union - Santa Ana, CA

Job Overview

2 months ago

Executive Director, Digital Technology & Innovation

Orange County's Credit Union - Santa Ana, CA

Executive Director, Digital Technology & Innovation


Must reside in the state of CA, AZ or TX.


Job Description:

Workplace Excellence. Through our associates' opinions and voices, Orange County's Credit Union is proud to be recognized year over year as one of the best places to work in Orange County and is a recipient of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace!

As a leading financial service provider with over 80 years of experience serving 117,000+ members, Orange County's Credit Union is currently over $2 billion in assets & growing. Generous benefits include paid health insurance, time-off benefits, 401(k), and a professional, friendly work environment (with remote and hybrid options – CA, AZ and TX resident only) focused on achieving goals, recognizing successes and excelling at member service.

Putting People First: Connect, Discover, Deliver & Wow is Orange County’s Credit Union mantra. If you’re passionate about serving people, this role is rewarding, brings purpose, and the opportunity to make a difference!

Overview:

Do you enjoy grooming next generation engineering leaders and leading high-performing engineering team? Are you passionate about architecting, designing and delivering enterprise-scale business solutions and frictionless member experiences with latest digital technologies and innovations in the financial services sector? If yes, we have an exciting opportunity for you.

Orange County’s Credit Union is looking for a(n) Director / AVP of Digital Technology & Innovation to lead the software engineering, system integration, solution delivery and quality assurance function for the enterprise. The Executive Director / AVP of Digital Technology & Innovation will be responsible for defining technical strategy / roadmap, guiding system architecture, ensuring technical product ownership and leading a team of highly effective technical managers, engineers, and QA professionals to further advance the organization’s strategic goals.

In collaboration with Business (e.g., Member Experience, Product Management, Marketing) and IT (e.g., PMO, Infrastructure, Information Security, Analytics) partners, the Director / AVP of Digital Technology & Innovation will lead the delivery efforts for enterprise-scale business solutions and frictionless member experiences while leveraging product-focused agile solution delivery processes, CI/CD automation and DevSecOps practices. Additionally, s/he will be driving innovation efforts that deliver meaningful growth and operational efficiencies for the Credit Union.

Essential Functions (Partial):

  • Lead software engineering, system integration, solution delivery and quality assurance function at the Credit Union.
  • Work closely with Business and IT executives to ensure the team’s delivery and focus are in alignment with enterprise strategic goals and objectives.
  • Maintain oversight of all strategic and tactical initiatives; ensure that commitments are properly planned, staffed, monitored, and reported; coordinate activities and deliverables across multiple teams while resolving issues, removing roadblocks and ensuring priorities are aligned.
  • Act as a player-coach by providing hands-on leadership for the architecture, design and development of new software products / solutions as well as day-to-day engineering activities while guiding / mentoring technical managers and leading / motivating the Digital Technology & Innovation team towards common goals.
  • Partner with senior product management leaders to shape product roadmaps that deliver superior member experience, drive organic growth and improve operational efficiency.
  • Continually evaluate emerging technologies to identify opportunities, trends and best practices that can be leveraged to strengthen the Credit Union’s technology platform and engineering practices; drive innovation efforts that deliver meaningful growth and operational efficiency for the Credit Union.
  • Drive continuous improvement in our agile solution delivery practices by focusing on engineering excellence and applying industry best practices.
  • Lead 24x7 support activities of production systems to meet or exceed Service Level Agreements (SLA’s).

Qualifications:

  • Bachelor's degree or Master's degree from an accredited college / university in Computer Science, Software Engineering, Information Systems or a related discipline.
  • 10+ years of hands-on software engineering experience in architecting, designing and delivering enterprise-scale business solutions and frictionless member / customer experiences (mobile and web).
  • 7+ years of leadership and people management experience with an emphasis on coaching, mentoring, guiding and motivating team members on project / product delivery and career / professional development.
  • Experience in leading solution delivery efforts in an agile environment with extensive working knowledge of test-driven development (TDD), component-based development (CBD), continuous integration/continuous delivery (CI/CD) and DevSecOps practices.
  • Proficiency in modern responsive web and mobile app development technologies like .NET, C#, C++, Objective-C, Swift, Java, JavaScript, React.js, React Native, Figma and InVision, headless CMS, HTML5.
  • Hands-on experience with agile tools (e.g., Jira, Confluence, Microsoft DevOps), Gitlab, Postman, Elasticsearch, RabbitMQ, SSO, OAuth, cloud (AWS and Azure) services.
  • Working knowledge of / experience in on-premises and cloud architecture, design patterns, container technology, orchestration services, event-driven microservices, micro frontends, API management / gateway.
  • Prior experience in financial services (e.g., banking, asset management, insurance, mortgage, consumer & business lending) and / or fintech preferred.


We perform thorough background checks, credit checks and pre-employment drug screening. EOE.

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