Director of Product, Enterprise @ Instacart - San Francisco, CA

Director of Product, Enterprise


OVERVIEW
Every year, people across the world spend nearly one trillion dollars on groceries. It's an industry that's been around for centuries. Food itself, however, has been a constant in people's lives since the beginning of time. Yes, sustenance is crucial, but it's also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It provides a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it's a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.
The Instacart Product Team is dedicated to making grocery shopping effortless for everyone. By helping take care of the shopping, we help people get good food and give them back time, so they can do what matters most to them. We're finding solutions to large-scale challenges that will forever change the way people feed themselves and their loved ones.

About the Team

The Instacart Enterprise team is seeking a Director of Product Management, Enterprise. This exceptional leader will spearhead a team of Product Managers defining and delivering our next generation of Enterprise experiences. Develop strategy and empower efforts spanning a number of focused efforts ensuring coordination and that no considerations fall between the cracks. Storefront, Mobile, Identity, Rewards, Analytics and other concerns all play a role in delivering world-class experiences on behalf of our retail partners and you will be responsible for their overall delivery.
As Director of Product Management, you will work with an exceptionally talented team of PMs, engineers, designers, data scientists, and operators in a fast-paced environment.

ABOUT THE JOB


  • Rally a cross-functional team of engineering, research, data science, operations, marketing, local markets, and more.

  • You'll drive product definition, strategy, and long term vision for our retailer facing surfaces and understand their forward looking needs.

  • Identify the biggest problems to solve. Drive new feature development from start to finish

  • Run user research, usability studies, data-driven experiments to inform product direction

  • Build, measure, and iterate rapidly and enable our retailers to do the same

  • Consistently integrate behavior data and customer feedback into key product decisions

  • Communicate product plans, benefits and results to all audiences - within teams, company, to users, press etc.

  • Prioritize work for your team, making difficult tradeoffs on design based on business constraints, ensuring on-time deliverables and high-quality software.

  • Participate in interviewing, hiring decisions, on-boarding, and mentoring new Engineers with the goal of quickly making them productive members of your team.

  • Develop a team culture of ownership, teamwork, and empathy that reinforces the core values of Instacart.


ABOUT YOU

  • 6+ years in Product Management at a technology company working with B2B clients across a variety of scale and sophistication. (Large S&P 500 corporations through SMBs.)

  • Experience working on complex technical products

  • Experience delivering impactful products and features that are heavily informed by data as well as user research

  • Demonstrated ability to solve complex problems by creating customer-first solutions and thinking from first principles

  • Strong data driven problem solving skills

  • Passion for building products that unlock value for people who are not power users

  • Experience influencing the Executive Team members on key strategy and cross-functional initiatives