Senior UX Design Manager @ HP - San Diego, CA

Job Overview

2 months ago

Senior UX Design Manager

HP - San Diego, CA

At HP, our mission is to delight users with amazing experiences. Our Global Experience and Design team is seeking creative team-players that have great interpersonal skills and lots of curiosity. We are looking for passionate visionaries that want to make the world a better place for everyone, everywhere. We offer the opportunity for individual growth, and to be part of a team that drives impact on a global scale.

Global Experience and Design (GxD) is a group of creative thinkers and doers. We are responsible for defining human centered experiences end to end. We strive to understand core user needs and emotional journey. We lead and facilitate the creative process to create amazing experiences for users at home, in the office and on the go. We value deep thinking and long-term decisions along with decisiveness and risk taking. We believe that design is scientific process that blends behavioral and emotional insight with creativity and business awareness to propose new narratives that unveil new value.

At GxD user experience is at the forefront of how we create intuitive, innovative, and beautiful product experiences that people love to use and welcome into their home or business. We strive to learn and understand our users’ needs, behaviors, and emotions to yield insights that inform product strategy and guide the design of the experiences we create.

We are seeking an experienced leader to guide HP Print into the future through creative thought and brilliant experiences. Join the best and brightest in the industry. In this unique leadership opportunity, your contributions will help to shape HP’s future and revolutionize an industry while touching millions of users every day.

The Role

As a design leader, you will:

  • Lead the experiences for HP printers, solutions and services across all categories of print and in all markets that touch over 50 million users everyday across all platforms
  • Develop innovative, personalized experiences that differentiate HP’s experiences while driving engagement and loyalty for millions of users
  • Lead a diverse design team through experience development cycles within a complex environment, from ideation to delivery
  • Utilize a modern user-centered design process, based on deep data-driven insights, complemented with talented creativity to deliver amazing services and solutions
  • Partner with Marketing, R&D, Quality, Support and Operations teams to build best in class experiences that engage our customers and represent the values of the HP brand across the Globe
  • Operationally manage design resources within schedule, scope and budget to provide efficiency and effectiveness while achieving design objectives


    The Challenge

  • Chart the course: Creating compelling user-centered experiences that frame the future success of HP Print team
  • Lead the team: Harness the capabilities of a globally diverse team that are focused in:
  • Push boundaries: Assess current and planned roadmaps and recommend innovative and creative solutions
  • Measure Success: Establish a frame to measure business success from the perspective of the user
  • Establish and Develop the Team: Cultivate HP cultural values and stimulate creativity of the team while growing competency through your thought leadership. Nurture and mentor talent to create the best environment for HP's designers to grow and thrive


    Demonstrated Ability And Proven Track Record

  • Successfully delivering compelling experiences at scale across multiple platforms with particular emphasis on mobile
  • Fostering a culture of innovation and out-of-the-box thinking by attracting, developing and retaining a diverse community of the industry’s most exceptional talent with strong bias towards design mentorship and career growth
  • Anticipating and leading people through change through leadership and mentoring
  • Striving to generate actionable insights that drive engagement through personalization
  • Applying business acumen to an organization’s problems/challenges and developing solutions that reflect solid judgment
  • Collaborating and influencing throughout a global and matrixed organization
  • Ability to make strong and compelling business cases based on observations and deep insights of the customer domain markets
  • Desired: Experience designing and delivering products and solutions for an enterprise industry, or industries with products that are used by millions of users.


    Qualifications

  • Bachelor’s or advanced degree in Human Computer Interaction, Cognitive Science, Industrial Design or other design-related field
  • Proven ability to lead a global team of creatives
  • 5 years or greater of design leadership
  • 3+ years of experience managing globally distributed teams


    Organizational Alignment and Location:

  • You will be a part of the Global Experience Design leadership team, reporting to the Director of Global Experience Design for Solutions and Services.

#LI-POST


About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.
So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.
From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!

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