Senior Help Desk/Field Technician For Managed IT Services Provider @ Alcala Consulting, Inc. - Pasadena, CA

Job Overview

2 months ago

Senior Help Desk/Field Technician For Managed IT Services Provider

Alcala Consulting, Inc. - Pasadena, CA

Valid Class C California driver’s license. Be able to pass an in depth background and driver’s license checks. A Senior Help Desk Technician provides professional, friendly, and prompt technical support via remote control, service tickets, and phone for our clients. This position exists to ensure complete client satisfaction by providing answers and solutions to incoming service requests in a...

Similar Jobs

Service Desk Engineer

AllSafe IT

Pasadena, CA

Our engineers also work hard to identify problems and resolution activities, as well as to grow and to develop the organization's perception with existing…

IT Technician Monday- Friday 1pm-10pm

Z NETWORKS

Los Angeles, CA

100% paid Health and Dental Insurance for employee and all dependents under 26. 10 PTO Days Per Year. 8 Paid Holidays Per Year.

IT Technician (Beverly Hills)

Z NETWORKS

Beverly Hills, CA

100% paid Health and Dental Insurance for employee and all dependents under 26. 10 PTO Days Per Year. 8 Paid Holidays Per Year.

IT Technician (Anaheim)

Z NETWORKS

Anaheim, CA

100% paid Health and Dental Insurance for employee and all dependents under 26. 10 PTO Days Per Year. 8 Paid Holidays Per Year.

Application Support Specialist II

MedInformatix (Medinformatix)

Los Angeles, CA

This position will interface with customers on a daily basis by providing over the phone support, through on-line web-sessions, and possibly in person.

Technician IT Support

The Cheesecake Factory

Calabasas Hills, CA

2+ years of experience on an IT Service/Help desk. An expert in your field: you seek to maintain a comprehensive and strategic knowledge base of the current…

Entry Level Traveling Customer Trainer

Reynolds and Reynolds

Los Angeles, CA

The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer…

IT Support Technician

Los Angeles Unified School District

Los Angeles, CA

Computer-based skill check assessment and (2) a scored questionnaire. We are technical professionals, skilled workers, support staff, executives,.

IT Operations Specialist

AJ Tickets

Encino, CA

Daily responsibilities include providing technical assistance to remote staff, organizing critical aspects of IT and business resources, and assisting in the…

EHR SUPPORT

Comprehensive Community Health Centers Inc.

Glendale, CA

Triages and prioritizes help/support calls. Dual role responsible for providing electronic health record systems (EHR) support, to include eMedsys, Dentrix, and…

Analyst, IT Client Services - L'Oreal West

L'Oreal

El Segundo, CA

Assist in identify key metrics that can help improve efficiencies for local teams when identified. Drive customer escalations to a logical closure to help boost…

Desktop Support Technician

See's Candies

Carson, CA

Provide excellent technical support to computer system end users while maintaining See’s security policies. Monitor and maintain security and patch level on all…

Help Desk On-Site Technician

Velonex Technologies

Beverly Hills, CA

Adheres to and implements security policies, user on-boarding and off-boarding. Velonex Technologies is looking for a skilled Help Desk On-Site Technician for…

Deskside Support

Emonics

Irvine, CA

Help desk: 3 years (Preferred). Support End User Technology Needs. Respond to employee various technology needs in person or via email, phone, instant messenger…

IT Support Analyst I *Partially remote*

Apollo Medical Holdings

Alhambra, CA

Proactively review event logs for systems, networking and security systems as part of support team. IT Support Analyst – Tier I is an entry-level position…

IT Desktop Analyst I

Bank of Hope

Los Angeles, CA

Provides day-to-day consultation, training, instruction and troubleshooting or problem-solving to technical staff and end users for hardware, software and…

IT Support Specialist

Davis Elen

Los Angeles, CA

Provide excellent customer service support with positive attitude for on site and remote employees in a timely, friendly and professional manner via email,…

Entry Level IT helpdesk technical support

TierFive Inc.

San Dimas, CA

Candidate must successfully pass a FULL background check. Protect the security of the client’s and the company’s information & data at all times.

Technical Support Specialist

Entertainment Partners

Burbank, CA

Perform basic system administration such as enabling/disabling users in AD and mailboxes in the Exchange Management Console according to the approved User…

Desktop Support Technician

Emonics LLC

Irvine, CA

Must be able to pass a background security check. Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions.

Support Technician Tier I

OPW

Lake Forest, CA

Maintain a professional and positive demeanor while in the call center or away on company business. Identifies problem and course of action within time limit…

IT Support Analyst I *Partially remote*

ApolloMed

Alhambra, CA

Proactively review event logs for systems, networking and security systems as part of support team. IT Support Analyst – Tier I is an entry-level position…

IT Help Desk Support

McKinley Children's Center

San Dimas, CA

Establishes and maintains network users, user environment, directories and security using Active Directory. Design, document and support network security design…

Legal/Professional Servces Desktop Analyst

Oci

Los Angeles, CA

Legal/Professional services Help desk: 2 years (Preferred). Follow up on all end-user requests (e.g., help-desk calls, escalation emails, computer installation…