Job Description
Department(s): ITS-Applications Development
Reports to: Manager, Information
Technology Services
FLSA status: Non-Exempt
Salary Grade: N - $95,000 - $146,300
About CalOptima Health
CalOptima Health is the single largest health plan in Orange County, serving 880,000 members, or one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. If you're looking for an opportunity to work for an organization dedicated to improving local health care and serving the needs of the most vulnerable, we encourage you to join CalOptima Health.
About the Position
The ITS Analyst Sr (
Web Development) will define and document system scope, objectives and
business requirements to meet user needs related to complex portal applications, internal web applications and public website development. The incumbent will participate in and lead
agile scrum development team(s) focusing on
product and
business systems analysis, support and
quality assurance. The incumbent will guide
business and/or technical customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on systems projects. The incumbent will facilitate the coordination and integration of program-related development and implementation activities for in-house developed and integrated software. The incumbent will contribute to the support and maintenance of assigned applications and serve as a technical support point-of-contact.
Duties & Responsibilities:
- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
- Works with in-house and vendor development staff and business departments to devise or modify user stories for sprint backlog.
- Develops, generates and maintains standard, custom and ad-hoc documentation, including reports and/or queries from the applicable source system. Monitors, audits and administers database integrity and security. Researches and recommends solutions to system issues.
- Works closely with core project team, Information Technology Services (ITS) staff and other users to research, identify and resolve production support issues.
- Acts as Scrum Master to lead the design and implementation of new system processes, reporting and other system enhancements. Investigates, analyzes and makes recommendations for process flow, data storage, test plans, user documentation and training.
- Works with business departments to assist with their requirements, documents process flows, defines options and methods to accomplish preferred results, Quality Assurance (QA) data to their satisfaction and provides technical support for applicable business staff.
- Performs data quality checks on various reports and dashboards.
- Leads project team to develop possible solutions and test scenarios for optimal outcome.
- Act as a liaison between relevant internal departments and application development staff.
- Provides production support to resolve problems with production processing for a variety of third-party and in-house developed software solutions.
- Writes Structured Query Language (SQL) queries to test and validate data against Microsoft SQL Server databases.
- Completes other projects and duties as assigned.
Experience & Education:
- Bachelor's degree in Business, Information Technology or related field required.
- 5 years of experience in ITS application development analysis and application support required.
- 2 years of experience working on Agile/Scrum teams developing web solutions to meet user needs required.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.
Preferred Qualifications:
- Agile Scrum Master certification.
- 3 years of experience in ITS working in a managed care or health care related setting.
- 3 years of experience with automated web testing tools such as Selenium, Appium or related.
- 3 years of experience supporting high visibility public facing or company intranet web applications.
- 3 years of experience with Azure DevOps or similar application lifecycle management (ALM) tools.
About our Benefits & Wellness options:
At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core
business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a
wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-
tax contribution options.
CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.
Job Location: Orange, California
Position Type:
To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4255
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