UI/UX Designer @ Planet DDS - Newport Beach, CA

Planet DDS is the leading provider of cloud-enabled dental software solutions serving over 10,000 practices in North America with over 60,000 users. The company delivers a complete platform of solutions for dental practices including Denticon Practice Management, Apteryx XVWeb Digital Imaging, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices in North America.

Overview

A UI/UX designer helps build and enhance SaaS web and mobile products for dental offices and dental groups. The designer seeks to strike the balance between UI and UX by understanding the usability for end-users, the business context, and the expectations of various stakeholders. The designer creates user interfaces that meet user requirements and also offer an intuitive and user-friendly experience. To be successful, the designer will need to be self-motivated, a critical thinker, be able to take high-level direction, communicate clearly, gain consensus, and drive to completion in a very fast paced environment.

A UI/UX designer doesn’t shy away from learning something new or experimenting to find the right solution. A friendly, hard-working, positive person with a true passion for solving customer problems will fit in well with our dynamic team.

This is a hybrid role working out of either our Newport Beach, CA, Phoenix, AZ or Seattle, WA offices 1x/ week.

Responsibilities & Duties

• Design complex UI/UX solutions to meet customer needs and constantly push creative boundaries

• Conduct user research, customer analysis, and competitor analysis

• Translate complex business ideas, needs and goals into simple, beautiful user-friendly UI solutions

• Collaborate with engineers and product managers to gather user requirements

• Showcase design ideas through sitemaps, storyboards, and process flows

• Create

• A cohesive style guide to ensure consistent design language is followed

• User personas, user task flows, and interaction models

• Prototypes, wireframes, and mock-ups to demonstrate the functioning and layout of the product

• Optimize existing UI designs and tests for intuitiveness and user-centeredness

• Conduct usability testing to identify gaps in design and see if they can be further improved

• Learn about on the latest design innovations and patterns and apply them appropriately

• Participate in our Agile processes—from updating Jira to reflecting meaningfully in retrospectives and everything in between

• Other duties as assigned

Qualifications

• 5 or more years of experience in user experience, user interface design, design systems, or closely related fields

• Demonstrated mastery of

• User-centered design methods, trends, and techniques

• UX deliverables such as site maps, wireframes, and style guides

• UI deliverables such as interaction design, prototyping, responsive web, and native app design

• Proven ability to lead user experience work in a collaborative environment

• Experience in at least one Agile software development methodology (e.g. Scrum, Kanban)

• Strong collaboration and communication skills

• Ability to engage throughout the department and the company to achieve goals

• Bachelor’s Degree in a relevant major or equivalent years of experience

• Any of the following would be a plus:

• Dental industry knowledge

• Experience in B2B product development

• Experience in a CI/CD environment

• Experience working in a Microsoft Azure technology stack

• Experience working with React JS or Angular

• Experience working with offshore teams

About You

• You respect and share our values

• You love working with teams of smart and driven people who are excited to solve challenging problems

• You can talk about complex software systems and have ideas on how to build effective user journeys and pleasing graphic user interfaces most effectively

• You enjoy working across teams throughout the company to learn about customer needs and build consensus on designs and workflows

• You believe iterative design and feedback loops are important to delivering a quality product

• You exhibit dogged determination to get to the root of problems

• You care about best-practices and evangelizing them with the team

• You like to research and propose new techniques and methodologies to improve quality and efficiency of our software

• You can clearly convey your thoughts, enjoy presenting what you’ve done, and can cater your message to audiences both technical and non-technical

Behavior and Scope

• You raise issues early when you see obstacles to achieving a goal and work to find solutions.

• You volunteer to get involved in the solution even if it is beyond your own team or role.

• You evangelize good practices both on and off of your team.

• You actively help solve cross-team issues by assisting other teams.

• You speak up on more broad issues in the domain beyond your own work, such as processes, company issues or large projects.

• You routinely work without needing major direction or attention to achieve success.

• You mentor others when opportunities are presented.

Planet DDS Core Values

Collaborative

Working independently and across teams, we create scalable solutions to enable company growth.

Empathetic

We are educated on the experience of our customers and feel vested in their success.

Accountable

We feel ownership for the quality of our work and take pride in the positive outcomes.

Trustworthy

We operate with integrity and honesty, making promises we know that we can keep.

Ambitious

We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders.

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