Patient Scheduler 3 @ Baptist Outpatient Services - Miami, FL

Patient Scheduler 3

Baptist Health South Florida is once again one of the 2020 Fortune 100 Best Companies to Work For! This is the 20th time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News & World Reports in its 2020-2021 Best Hospitals and have been honored as one of PEOPLE's 2020 50 Companies that Care by PEOPLE magazine and Great Place to Work.



Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute and proton therapy center.



Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best!


Description:



Responsible for scheduling patient appointments (surgical, diagnostic therapy and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling systems. Maintains records and accounts. Provides professional customer service. Serves patients by greeting and helping them. Leads and trains other schedulers and acts as a resource.


Qualifications:



High School,Cert,GED,Trn,Exper. Experience in Healthcare and/or Customer Service setting, Surgery preferred. Working knowledge of Microsoft Office and Scheduling Systems (i.e. Net Access, Centricity, Pathways Healthcare Scheduling, Chartlinks etc.). Medical Terminology required. Experience with high volume calls. Excellent verbal and written communication. Excellent interpersonal and customer services skills. Must be organized, detail-oriented, and able to multi-task. Minimum Required Experience: 5 Years

EOE