US Tech Senior Scrum Master - Senior Manager @ PRICE WATERHOUSE COOPERS - Los Angeles, CA

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team leverages Agile and Scrum practices for product delivery. Their roles focus on iterative and incremental frameworks for developing, delivering, and sustaining complex products. These roles support and coach product and software development teams and ensure that teams are embracing Agile principles and practices.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
6 year(s) of progressive roles managing IT project management and strategy development.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Management Information Systems

Certification(s) Preferred:

Project Management Professional (PMP) or Certified Scrum Master (CSM)

Preferred Knowledge/Skills:

Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs:

• Having an understanding of Project Management tools such as ServiceNow, MS TFS, Rally, MS Project, etc.;
• Utilizing Project Financial Management tools such as Excel to monitor Budget, Actuals, ETC, EAC and related variances;
• Understanding technology solution delivery for large projects/programs through a complete agile development lifecycle (backlog prioritization, sprint planning, tracking burn-down/velocity, etc.) and knowledge of Azure Dev Ops;
• Showcasing knowledge of Vendor management (onshore and offshore) including contractual stipulations and obligations established in Service Level Agreements and risk management/escalation;
• Driving Cloud-based implementations and upgrades;
• Understanding Continuous Integration and DevOps; and,
• Demonstrating collaborative approach with team and vendor resources of a project throughout the System Development Life Cycle (SDLC).

Demonstrates intimate abilities and/or a proven record of success as a team leader:

• Applying project management and agile knowledge to identify, escalate, and remove team impediments that jeopardize sprint goals;
• Influencing project team members to identify and address project issues, including leadership and interdependent teams, and to promote self-directed teams by enabling open, transparent and clear communications;
• Teaching and coaching application development teams to adopt continuous delivery practices and other lean/agile modeling techniques;
• Creating and maintaining sprint schedules based on information from the vendor and PwC task information;
• Incorporating updates and changes to the integrated project plan and preparing reports and presentations for executive levels;
• Managing large software development and IT infrastructure projects or groups of smaller projects and working in large program environments;
• Working with all team and vendor project resources on projects of a complex or mission critical nature collaboratively;
• Managing Sponsor/customer expectations, and interacting with sponsor on a regular basis as it relates to software and IT infrastructure implementations collaboratively;
• Managing all SOW deliverables and reporting project costs and forecasts on a regularly scheduled basis to project leadership and making recommendations to improve project effectiveness;
• Managing internal and external project resources considering quality/acceptance of SOW deliverables internally and externally;
• Applying knowledge of the Firm to the Project Management activities to comply with Firm policies and standards;
• Promoting the use of collaboration tools like Hangouts Meet, Web-ex, Google suite and team databases; and,
• Enhancing communications between teams using personal exchanges, teleconferences, and video conference.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in California, Colorado, New York City, Washington State, and Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-productstechseniormanager

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