Programmer Analyst III @ University of Southern California - Los Angeles, CA

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USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

We are seeking a Programmer Analyst III to join our rapidly growing team.

The Opportunity:

As the Programmer Analyst III, you will develop application design specifications based on analysis/assessment of user needs. Develop, test, and install new software applications, and enhance functionality of existing applications. You will also perform work of moderate complexity, handling most activities individually or under general supervision of senior programming staff.

What You Will Do:

• Interact with users to determine their objectives, scope and requirements.
• Work independently or in a collaborative team environment on complex deployment management and/or programming activities.
• Demonstrated knowledge of programming and documentation procedures and operator instructions.
• Possesses experience with programming methods and program flow charts.
• Possess strong written and verbal communication skills.
• Must be available to handle after-hours on-call duties as required.
• Coordinate multiple projects and adjust to changing priorities in a fast paced environment.
• Demonstrated strong personal mastery, including ethics, interpersonal skills, and engage in continuous learning.
• Must have a strong dedication to customer service.
• Evaluate current state, research, and implement effective solution designs to achieve defined business or process objectives.
• Produce the required analysis and application design, either individually or by actively participating in development process. Produces design specification documents.
• Core business hours are Monday through Friday at the USC UPC campus. Production support responsibilities on weekends, evenings, and/or holidays.

The Accountabilities:

• Design, code, test, debug, install, documents and maintain moderately complex software applications.
• Interact with users to determine their software application objectives, scope and requirements.
• Produce the required analysis and application design, either individually or by actively participating in development process. Produce design specification documents.
• Translate design specifications into programming languages.
• Develop test data and routine required to test and revise application(s). Ensure application(s) are thoroughly tested before release. Write reports of test results.
• Detect, define and debug programs whenever problems are reported or encountered.
• Prepare developer and end-user documentation for other programmers and users in accordance with internal and external standards.
• Train users and programmers as required.
• Stay informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars.
• Develop/Customize 3rd party sites to integrate with NetSuite ERP to meet the business needs.
• Develop/Customize SuiteCommerce Advanced to meet the business needs.
• Provide Systems Administration support to 1) Manage Release Preview business process testing for NetSuite ERP Upgrades; 2) Manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, saved searches, reports and dashboards 3) Develop, test, deploy and manage customizations, in-depth KPIs, dashboards, saved searches and reports 4) Maintain proper system access for all user and roles.
• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The Qualifiers:

Minimum Education: Bachelor's degree, Combined work experience and education as equivalent.

Minimum Experience:

3 years, Combined education/experience as substitute for minimum experience, including programming, web development, and the following specific programming languages and skills:

• JavaScript and frameworks such as Backbone (preferred), React, Angular, or Vue.
• Git source control and command line build tools, including npm, gulp and node.js.
• Bootstrap.
• CSS (SASS/SCSS experience preferred) and media queries/responsive web development.
• RESTful web services.
• Object Oriented Programming.

Minimum Field of Expertise: Sound knowledge of programming and documentation procedures, programming methods, program flow charts and operator instructions. Knowledge of one or more appropriate computer languages. Competent to work independently on complex programming activities.

What We Prefer:

Preferred Education: Bachelor's Degree

Preferred Experience: 5 years

• 2 years relevant experience with NetSuite ERP and SCA
• 2 years relevant experience with eCommerce shopping cart(s)
• 5 or more years of experience in programming

Additional preferred skills/experience:

• Familiarity with NetSuite o Experience with ecommerce
• Excellent SQL/MySQL knowledge
• Excellent understanding of accessibility WCAG 2.0, usability, and visual design principles
• WordPress, WP Query, hooks, and filters o Experience converting design files into custom WordPress themes
• Experience writing custom WordPress plugins using WordPress API’s

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.

This support advocates employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $51.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100. Inquiries will be treated as confidential to the extent permitted by law.

Job Type: Full-time

Pay: $51.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have experience with NetSuite?

Work Location: Hybrid remote in Los Angeles, CA 90089