Enterprise Applications and Development Analyst @ Otis College of Art and Design - Los Angeles, CA

Job Overview

2 months ago

Enterprise Applications and Development Analyst

Otis College of Art and Design - Los Angeles, CA

Job Summary:

Under the supervision of the Director of Enterprise Applications, this position provides technical support for Otis College’s Enterprise Applications services such as Banner ERP, Banner Self-Service, Banner Document Management System, Banner Communication Management, Evisions Products, Degree Works, CashNet, and Ellucian Portal/Experience. This position requires an in-depth understanding of the database structure and Banner ERP system processes and interfaces. This position may be required to be available after hours. This position also works with the Vice President of IT & Operations on special technical project initiatives as assigned. This position will accommodate a hybrid onsite/remote schedule.
Location Los Angeles, CA (Westchester) Essential Duties Summary
Duties and Responsibilities:

  • Assists in developing and automating reports and dashboards using Evisions Argos and Oracle SQL Developer, writes query reports and ad-hoc reports as required.

  • Develops and maintains PL/SQL packages, procedures, functions, triggers, and Database Views.

  • Uses Oracle PL/SQL coding dealing with custom data mapping structures and sets automation of secure files transfer tasks with Unix/Windows Scripting.

  • Creates complex queries for application database calls.

  • Collaborates and provides technical support to individual functional areas (e.g., Financial Services, Payroll, Purchasing, Human Resources, Institutional Advancement and Students Services), including training users on application use , building reports, performing data imports and analysis, troubleshooting Banner System Processes errors and other ERP related issues.

  • Maintains Enterprise Applications User Access List and Functional Permissions.

  • Applies required patches and upgrades on a regular basis. Performs analysis, testing and troubleshooting to confirm that the upgrades are successful in coordination with the Database Administrator.

  • Assists in the maintenance, development, deployment, and support of any processes that interface with college-wide Enterprise System Applications.

  • Assists in the maintenance, support, and customizations of the Otis College Dashboard (Ellucian Portal/Experience); updates site contents, creates new sites, maintains user and content security. Implements Single Sign On (SSO) service to eligible system applications.

  • Participates with any research, acceptance testing and implementation of systems modules when needed for new processes, patches, integrations, and upgrades.

  • Develops and maintains specific documentation and associated plans for applications maintenance, upgrades, appropriate use, and administration.

  • Prepares detailed technical specifications, data reporting requirements, template, design and ensures compliance with data standards and specifications

  • Performs other duties or special projects as required.
Required Qualifications

  • Bachelor’s Degree/Associate’s Degree in Computer Information Systems or any Computer related field with a minimum of 3 years of IT Applications support and development experience.

  • Demonstrated ability to learn and adapt to new technologies, methods, & tools.

  • Proficiency in using any of the following technologies: Oracle, MySQL, SQL Server, MS Access, IIS, Tomcat & WebLogic.

  • Good working knowledge of MS operating systems, LINUX, UNIX is a plus.

  • Microsoft SharePoint Experience & knowledge of Single Sign on Technologies.

  • Knowledge of applicable data privacy practices and laws (FERPA, PHI, et al).

  • Must be highly self‐motivated and directed, with keen attention to detail.

  • Must be well organized, be able to prioritize, and keep meticulous records including detailed documentation for technology systems and processes.

  • Must have effective interpersonal skills as applied to interaction with culturally diverse populations, college administrators, faculty, staff, students, and the public.

  • Must have proven analytical and problem‐solving skills.

  • Experienced in creating both technical and user manuals for new and existing applications.

  • Experienced with designing business-based solutions to support the functions in various business units, preferably in a higher education environment.

  • Ability to work independently and as a member of a team in accomplishing tasks.

  • Ability to handle multiple, complex, and varied assignments in a timely manner.

  • Ability to analyze and interpret data and to communicate technical information clearly and effectively to individuals at all levels of the organization with varying levels of understanding.

  • Ability to create and maintain detailed testing plans and associated scripts.

  • Ability to conduct research into enterprise systems applications issues and products as required.
Preferred Qualifications Physical Demands Special Conditions for Eligibility
Applicants Have Rights Under Federal, State, and Local Employment Laws:

DFEH Workplace Discrimination (English)
DFEH Workplace Discrimination (Espanol)

EEO is the Law (English)
EEO is the Law (Espanol)

Family Medical Leave Act (English)
Family Medical Leave Act (Espanol)

Los Angeles Fair Chance Initiative

Polygraph Protection Act (English)
Polygraph Protection Act (Espanol)
Salary $72,549 - $88,405 (Final salary is based on experience, skills relevant to the role, and internal equity.)

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