Digital Workplace Engineer (Hybrid) @ Sumitomo Mitsui Banking Corporation - Los Angeles, CA

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Digital Workplace Engineer (Hybrid)

Sumitomo Mitsui Banking CorporationLos Angeles, CA
14 days ago


Manufacturers Bank was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.


Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services


Assist the Workplace Technology team with various initiatives focused on the organization, automation, optimization, and user adoption of collaboration applications. Identify opportunities with existing systems and processes where collaboration tools can greatly improve ways of working across the organization. Understand where Collaboration IT intersects with various lines of business (HR, Finance, etc) to enhance the employee experience for both new and existing staff.


  • Modernize workplace technology and tools, leveraging existing software (e.g., Microsoft 365 E5) and introducing new capabilities, processes, and innovation across the collaboration landscape.
  • Provide design/engineering/project leadership on new/upgraded collaboration projects.
  • Provide/Lead engineering and technical input to create, maintain, and implement collaboration engineering standards.
  • Build & Deploy enterprise-grade solutions in Microsoft Modern work stack including SharePoint Online, PowerPlatform, Viva, & Teams.
  • Automate tasks leveraging Power Platform or other related technologies like Workato, Boomi, etc.
  • Ability to drive user adoption and persuade users to embrace newer technology, processes, and change.
  • Leads and contributes to the architectural design, development, customization, and integration efforts of all Microsoft 365 solutions.
  • Create dashboards using PowerBI to better utilize metrics and KPIs to identify areas of focus and increased adoption and training.
  • Continually examine and understand M365 and Collaboration, File Share, and Workflow technologies, practices, and processes within the bank, identifying areas of improvement or opportunity.
  • Conduct meetings and workshops with various stakeholders to understand current state, provide recommendations and outline solutions to their business needs.
  • Lead workshops, webinars, etc. to showcase opportunities for a hybrid/remote workforce to stay engaged and connected. Partner with Communications Manager to develop strategies for improved user engagement leveraging collaboration technologies.
  • Provide management and oversight to our AV and Video integrators/partners and employees on collaboration projects.
  • Diagnose and resolve technical problems.


Education: Bachelor’s degree in computer science or related field.

Experience, Skills & Qualifications:

  • Minimum 5 years of professional experience with the Microsoft stack (M365).
  • Strong knowledge or experience using SharePoint Framework.
  • At least 3 project implementations that exploit the full capabilities (discover, design, implement and optimize) of Microsoft Technologies including Microsoft Teams, SharePoint, Viva Connections, Power Platform (i.e., Power Apps, Power Automate, Power BI and Power Virtual Agents), Yammer, and other workloads.
  • Strong written and oral communication skills.
  • UI/UX design experience a plus.
  • Strong interpersonal skills and ability to communicate effectively with technical and non-technical staff.
  • Proficient in authoring, editing, and presenting technical documents.
  • Knowledge of Identity Providers & Identity Management solutions like AzureAD, Okta, etc.
  • Experience with Video Conferencing/AV integration design, engineering, installation, support and management a plus.

Oral Communication –
Speak clearly and persuasively in positive or negative situations; listen and get clarification; demonstrate group presentation skills; participate in meetings.

Teamwork – Balance team and individual responsibilities; exhibit objectivity and openness to others' views; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; able to build morale and group commitments to goals and objectives; support everyone's efforts to succeed.

Judgment – Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.

Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration, regardless of their status or position; accept responsibility for own actions; follow through on commitments.

Adaptability – Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events.

Innovation – Display original thinking and creativity; meet challenges with resourcefulness; develop innovative approaches and ideas.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that Manufacturers Bank collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.