DevOps Engineer (Remote - US) @ TixTrack - Los Angeles, CA

Job Overview

16 days ago

DevOps Engineer (Remote - US)

TixTrack - Los Angeles, CA

At TixTrack, we deliver world-class ticketing solutions. We combine modern technology, beautifully simple design, and the art of listening to create ticketing software that is easy to use but extremely powerful.


We are a small but growing company and anticipate robust growth in 2022-23. TixTrack HQ is in Los Angeles with a presence across the US, including NYC and international markets including the UK, Australia, and New Zealand.

Job Summary

The DevOps Engineer develops and manages the systems and infrastructure within TixTrack. This role will drive key decisions in the development process and help TixTrack by working across Engineering, QA, Product Management, Security, and other teams to improve our processes and operations. This position at TixTrack will allow you to expand your knowledge base while getting to work on new and exciting product offers in the live entertainment ticketing space.

We operate a highly redundant web-based software platform written in .NET core and hosted primarily on Azure (with a mix of Cloudflare, AWS, Snowflake, etc.) Our product must meet rigorous SLAs for uptime and quality, and can experience tremendous surges in traffic, often resulting in more than 100,000 concurrent users. Quite challenging for a small, scrappy team!

This position reports directly to the Director, Systems Development.

This position is full-time and fully remote.

Essential Duties and Responsibilities

  • Develop and maintain deployment automation for our cloud-based software products.
  • Work with engineering teams to advise and contribute to cloud architecture, operational stability, cost management and reporting requirements for our cloud solutions.
  • Work closely with engineering teams to maximize developer productivity.
  • Continually develop and improve DevOps processes, adding value through optimization, automation, and effective reporting.
  • Provide timely and effective response to incidents, to minimize the impact on our customers and keep colleagues updated as required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Minimum Requirements
  • Ability to occasionally work outside of the standard day and to be on call as part of a shared team rotation due to the global, 24X7 nature of the team.
  • Experience with DevOps and agile methodologies.
  • Excellent and proven knowledge of PowerShell, Bash and/or Node JS scripting.
  • Working knowledge of source control tools and concepts such as git workflows, versioning, branching.
  • A solid understanding of distributed, highly redundant, and secure cloud architectures.
  • Hands-on experience in cloud infrastructure as code development, with the ability to lead architecture and technology evaluations and decisions.
  • CI/CD tools and processes, particularly Azure DevOps.
  • Cloud development experience, ideally with ASP.NET Core.
  • Certifications in Azure and/or AWS is highly desired.
  • Experience with Github Codespaces is a plus.
  • Willingness to learn cloud security principles, practices, and tools.

Essential Skills

  • Strong written, verbal and presentation skills, able to convey information clearly and concisely to technical and non-technical audiences.
  • Ability to work closely and collaborate effectively across many teams.

Equipment/Software/Tools

  • Microsoft Office
  • Google Suite
  • Slack
  • JIRA

Company Values

TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace.

We are focused on building a culture that acknowledges and values Diversity, Equity, and Inclusion.

Compensation & Perks

  • Base annual salary range of $115,000 - $135,000, commensurate with experience.
  • Annual bonus based on performance and company success
  • 100% paid medical, dental and vision benefits for employee and dependents
  • Company-paid life insurance
  • Traditional and Roth 401k plans
  • Learning & development opportunities
  • Flexible scheduling
  • Generous PTO and holiday schedule
  • Remote work environment

Similar Jobs

IT Architect III - Site Reliability Engineer (Hybrid Work Schedule)

Inland Empire Health Plans

Rancho Cucamonga, CA

IEHP is on a journey to adopt Production Engineering as a key part of this transformation is to create a state-of-the-art IT production operations process.

Senior DevOps Lead [HYBRID]

Edison International

Alhambra, CA

Become a DevOps Lead, Senior Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll own the implementation of DevOps and…

Software Infrastructure Engineer (Satellites)

SpaceX

Los Angeles, CA

Closely collaborate with software engineers to create highly scalable, operable and maintainable products. Our software engineers are responsible for the life…

Sr. Software Infrastructure Engineer (Satellites)

SpaceX

Los Angeles, CA

Closely collaborate with software engineers to create highly scalable, operable and maintainable products. The ideal candidate will be flexible, possess broad…

Software Systems Engineer

Sure Secure Solutions

Pasadena, CA

In this role, the candidate will be a team member of the support engineer working with the project GDS (Ground Data System) leadership team or GDS engineer to…

Ground Software DevOps

Motive Companies

Irvine, CA

The Ground Software team is responsible for building and maintaining the tools that enable end-to-end operations of our spacecraft and ground station network.

Senior DevOps Engineer

Fox Rent A Car | Fox Rent A Car Inc.

Los Angeles, CA

Work with security engineers to bake security into the CI/CD pipeline. Under the general supervision of the Vice President of Infrastructure Technology, the…

Senior DevOps Engineer

Launch Potato

Los Angeles, CA

Monitor existing infrastructure and recommend improvements based upon security, cost, and best practices. Define and execute infrastructure migration plans.

Dev Ops Engineer

Nexlogica

Alhambra, CA

The DevOps engineer must orchestrate infrastructure components, implement automation tools and share knowledge with team members.

IT & DevSecOps Engineer

Geekplus America Inc

Carlsbad, CA

A. Assist in the development and implementation of security policies, plans, and procedures to meet customer standards and industry best practices;

DevOps Engineer

Skill Quotient

San Diego, CA

Day one onsite is mandatory (No Exceptions)*. Understanding customer requirements and project KPIs. Implementing various development, testing, automation tools,…

DevOps/Platform Engineer

Cryoport Systems

Irvine, CA

Reports To: Director - Information Solutions. Travel Required: Up to 20%. This hands-on engineering role will report to the Director - Information Services and…

Sr. Azure DevOps Engineer

Ericsson

Los Angeles, CA

Manage the end-to-end delivery pipeline of a complex microservice-based product and mobile clients for it. Ensure the quality gates are properly implemented.

DevOps Engineer

Jada Systems, Inc.

Pasadena, CA

In this role, the candidate will be a team member of support engineer working with project GDS (Ground Data System) leadership team or GDS engineer to implement…

DevOps Developer

Aptum

Los Angeles, CA

In this role you will work alongside other experienced team members in a collaborative environment developing or augmenting tools to meet the needs of both…