About Us

Founded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.

Summary

The Senior Business Systems Analyst will have a solid knowledge of database concepts and will work closely with the Systems Engineering team of developers and business stakeholders to document systems requirements, user manuals, and Quality Assurance test plans. Additionally, the Senior BSA will be responsible for providing subject matter expertise and guidance in developing innovative solutions.

Duties and Responsibilities

• Accurate and prompt entry of time for all estimated and actual work
• Adhere to company policies, procedures, best practices and standards
• Adhere to deadlines
• Aid in solving complex business problems
• Assist in developing and executing QA test plans and scenarios
• Assist the project team with comprehensive level-of-effort estimates for all necessary changes and be accountable for completing the estimated work when applicable
• Become the subject matter expert and share their expertise on the systems and business supported
• Challenge conventional practices in a collaborative fashion
• Collaborate with co-workers to achieve common goals
• Communicate (and listen) clearly, professionally, politely, and persuasively in all situations; respond well and in a reasonable, timely manner
• Conforming with all applicable compliance and business standards
• Considers cost and resource efficiency in performance of all job responsibilities
• Design detailed dataflow processes
• Design solutions for high complexity projects
• Develop and deliver training as appropriate
• Develop basic database queries and perform analysis on results
• Ensure all work products are documented, stored, and managed according to company standards
• Ensure open communication flows in all directions
• Ensuring adherence to compliance and business standards
• Estimate and establish timelines for small to medium efforts
• Independently solves complex problems
• Initiates process/technology improvements
• Interpret and explain business, functional, and technical requirements for specified applications to developers, quality assurance (QA) resources, managers, business leads, and clients
• Lead targeted engineering efforts
• Lead, innovate, and implement ideas to support growth/scale
• Learns and applies a fundamental understanding of key aspects of the business(es) supported
• Mentor, guide, and lead others
• Participate in staff recruiting efforts
• Participates and assists in business development opportunities as requested
• Perform all work and activities with honesty and integrity
• Perform complex estimating and requirements gathering efforts
• Possess big-picture understanding of the business and have the ability to challenge the status-quo
• Proactively mitigate risks
• Proactively seek, identify, and collaborate on innovative solutions
• Respond timely to all production support requests
• Review, analyze, design, and create detailed functional specifications of business systems and user needs, including workflow, program functions, and steps required to develop the target technical solutions
• Troubleshoot, analyze, and debug issues
• Perform other duties as assigned

Qualifications & Requirements

• Bachelor's degree in any discipline required
• Demonstrated complex database query skills
• Demonstrated experience of high-quality delivery in a BSA role for the full development lifecycle across several high complexity projects
• Demonstrated experience of high-quality delivery in a Software Engineering role for the full development lifecycle across several high complexity projects
• Established credibility as a subject matter expert in a particular area of focus (Technology, Industry, etc.)
• Successful client-facing engagement experience
• Able to collaborate and work in a team environment; practices the principle of team over individual
• Able to handle competing priorities across project assignments
• Continually strives to improve products and services
• Demonstrates appropriate judgment
• Excellent analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Expert ability to quickly learn and apply new technologies
• Self-motivated to learn new practices, processes, skills, tools, and knowledge that align with company priorities and/or future opportunities
• Shows initiative and resourcefulness ("can do" attitude)
• Works with a sense of urgency without sacrificing attention to detail

Salary Range

Targeted Salary Range: $81,103 - $108,138

Pay ranges are open to negotiation depending on the nature of the role and additional compensation plans such as commissions and bonuses are not factored in.

Working Conditions

Must be able to perform the essential job duties. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each work day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Equal Opportunity Employer

O'Neil Digital Solutions is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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