Program Specialist @ US Department of Veterans Affairs - Long Beach, CA
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- Responsible for the Protected Peer Review Program and reporting outcomes. Attends Morbidity & Mortality meetings of the clinical Healthcare Groups and obtains cases for peer review.
- Initiates the protected peer review process involving issues obtained from death reviews, morbidity and mortality incidents, tort claims and communications from staff regarding probable issues.
- Prepares the Peer Review Committee's agenda, minutes and all appropriate correspondence relevant to each case. Tracks all documents for each peer review, performs data analysis and identifies trends to send forward to Performance Improvement to enhance or modify present systems/processes for more effective and efficient patient care. Prepares and submits a Peer Review spreadsheet of compiled data to VISN for audits.
- Assists with educational activities to enhance the clinical understanding and utilization of the Peer Review, prepares modules for training, reviews aggregated data for trends indicating a system issue, disseminates information to facility staff and monitors the quality and progress of follow-up actions. Presents, facilitates or trains at Resident Orientation and staff at all levels throughout the organization.
- Utilizes computer templates/programs to assist with Peer Review document tracking, data collection and analysis. Maintains database of peer review activities.
- Maintains effective relationships with clinical staff and administrative personnel to facilitate the peer review process, promote cost-effective use of resources and promote safety in the delivery of patient care.
- Performs statistical analysis of clinical data and abstract management tools to utilize many different, but interactive data bases for comprehensive, integrated results, such as, selection criteria, comparisons, feedback and benchmarking as key business drivers for reliability and improvement.
- Assesses effectiveness of Peer Review systems, tracks accomplishments, monitors data, assists in inspections or internal reviews and evaluates results of audits/inspections and forwards action items to the responsible Service.
- Serves as a resource and advocate for protection of patient and family rights of confidentiality and full disclosure. Leads educational activities to enhance the clinical understanding and utilization of the Full Disclosure process to ensure compliance requirements.
- Performs other duties as assigned.
Job family (Series)
0301 Miscellaneous Administration And Program
- Computer Occupations, All Other
- Computer Training Specialists
- Specialists, Computer Training
- Specialists, Training
- Training Specialists
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Designated and/or random drug testing may be required
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/21/2020.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of qualitative and quantitative techniques for analyzing and measurement of the effectiveness, efficiency, and productivity of administrative and technical programs; understanding of performance improvement principles (ACA, general systems theory, queuing theory, etc.); knowledge of health care systems and delivery systems, management principles, practices, methods and techniques; knowledge and ability to analyze, evaluate and make recommendations on major aspects of all assigned VISTA and commercial off the shelf computer packages; troubleshoots computer packages, which require developing specifications and business process models; ability to retrieve, track and trend information needed for analysis and reporting; develop and refine information for comprehensive reports, addressing elements such as cost analysis, work measurement, trend analysis, efficiency, effectiveness, productivity, and assess the success or failure in attaining program operational goals/objectives; resolution of problems identified in studies such as eliminating, adding, changing, or rearranging specific procedures products or services or making other changes to more efficiently and effectively utilize resources. OR,
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a masters or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B or J.D., if related. OR,
- Combination: Applicants may also combine education and experience to qualify at this level.
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:knowledge of qualitative and quantitative techniques for analyzing and measurement of the effectiveness, efficiency, and productivity of administrative and technical programs; understanding of performance improvement principles (ACA, general systems theory, queuing theory, etc.); knowledge of health care systems and delivery systems, management principles, practices, methods and techniques; knowledge and ability to analyze, evaluate and make recommendations on major aspects of all assigned VISTA and commercial off the shelf computer packages; troubleshoots computer packages, which require developing specifications and business process models; ability to retrieve, track and trend information needed for analysis and reporting; develop and refine information for comprehensive reports, addressing elements such as cost analysis, work measurement, trend analysis, efficiency, effectiveness, productivity, and assess the success or failure in attaining program operational goals/objectives; resolution of problems identified in studies such as eliminating, adding, changing, or rearranging specific procedures products or services or making other changes to more efficiently and effectively utilize resources. OR,
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M, if related. OR,
- Combination: Applicants may also combine education and experience to qualify at this level.
- Administration and Management
- Computer Skills
- Plan and organize work
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort such as standing, walking, bending or prolonged sitting may be required. The incumbent may be exposed to walking to outlying areas. The work places no special physical demands on the employee.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online view the following link for information regarding an Alternate Application.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Required DocumentsRequired Documents
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
- Most recent SF-50 if you are a current or former Federal employee
- An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
- Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- Examples of appropriate SF-50's include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
VA Long Beach Healthcare System is currently recruiting for a Peer Review Coordinator. This position is in the Quality, Safety and Value (QSV) Service of the Office of the Director and reports to the Chief, QSV. In this capacity the Peer Review Coordinator is responsible for planning, organizing, coordinating, reporting and controlling overall operations of the Peer Review Program, in collaboration with the Risk Manager.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: M-F 7:30 am to 4:00 pm
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist/PD129420 and PD129410
Relocation/Recruitment Incentives: N/A
Financial Disclosure Report: Not required
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Federal employees - Competitive service
Current or former competitive service federal employees.
Individuals with disabilities