Sr Web Engineer - Software (ReactJS) @ Ticketmaster - Hollywood, CA

Job Overview

2 months ago

Sr Web Engineer - Software (ReactJS)

Ticketmaster - Hollywood, CA

Job Summary:

Awesome Job: Senior Engineer I, Software

Great Location: Hollywood, Los Angeles


We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.


A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.


In the role of Senior Engineer, I, your focus will enable maximizing revenue for both Ticketmaster and its clients. You will be expected to improve the application and leverage the fans and transactions data in new ways.

You will be responsible for owning the development and design of entire application components. You will have to rely on your wide range of experience to resolve complex issues, and you will have to mentor engineers on your team. You will work with a large variety of technologies and will be part of an DevOps & Agile team, responsible for the full end to end delivery of new functionalities, including testing and production support.


  • Provide input into the design, development and implementation of systems automation and tooling for software engineering teams to achieve their goals
  • Participate to the architecture of a UI application
  • Develop on a React (NextJS) and GraphQL stack
  • Ensure high quality through automated tests
  • Work with systems and software engineers to develop and document requirements and functional specifications
  • Mentor junior and senior engineers on the team
  • Interact with Product/UX to develop features


  • 5+ years of development experience, including experience in implementing and maintaining software using React (NextJS) and Node programming
  • 1+ years of GraphQL (Apollo Client & Server) experience.
  • A bachelor’s degree in CS/Information Systems or related field
  • Previous experience with Agile methodologies
  • Previous experience of working full stack
  • Production experience working with distributed systems and cloud providers including AWS
  • Experience with Design Patterns and SOLID principles
  • Previous experience in DevOps using Terraform will be a plus
  • Experience with VCL (Fastly) will be a plus
  • Previous experience with Kubernetes and Sumologic will be a plus


  • You can develop fresh ideas that provide solutions to all types of workplace challenges
  • You can solve complex technical issues through debugging, research, and investigation
  • You are passionate about technology and transformation.
  • You focus on results and desired outcomes and how best to achieve them
  • You are self-motivated activator, energetic and tenacious
  • You lead by example
  • You can adjust your approach, language, and level of detail to meet audience needs
  • You express your opinions and solicits feedback
  • You promote cooperation and commitment within a team to achieve goals and deliverables


Rock Solid Reliability – Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things right

Winning Teamwork – Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of others

Act with Integrity – Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completely

Belonging – We are committed to building a culture in which all people can be their authentic selves, with an equal voice and opportunities to thrive


We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case by case basis.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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