Loan Operations Support Manager @ Del Norte Credit Union - Espanola, NM

Loan Operations Support Manager

Loan Operations Support Manager

Del Norte Credit Union is seeking a dynamic Loan Operations Support Manager to improve the lives of others through demonstrating performance excellence.
Del Norte Credit Union is seeking an experienced candidate for a Loan Operations Support Manager position. The primary role of this position is to assist Del Norte Credit Union in living out its mission of improving lives as a financial cooperative by possessing a passionate devotion to providing outstanding and empathetic service to Del Norte Credit Union members and fellow teammates. In this position you will identify the financial needs of the member and recommend an appropriate credit union solution. One of the primary means to achieve this is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership. In addition this position will direct the operations of Loan Operations Support, ensuring the department meets organizational, financial, operations, service and growth plans.

Job duties of this position include but are not limited to:

  • Managing staff in alignment with the credit union's management philosophy with the identification and implementation of training and development needs for everyone in the department, including cross-training and succession planning.

  • Build and manage vendor relationships including costs, risks and timely review of contracts for assigned vendors.

  • Select, train, and develop talent, and effectively role model and motivate high job performance.

  • Oversee overall operations, performance and profitability for department.

  • Demonstrate thorough knowledge of Credit Union's products and services.

Requirements include:

  • Three years to five years of similar or related experience.

  • (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

  • Must demonstrate solid leadership and member service skills; excellent communication and problem resolution skills

  • Demonstrated proficiency with 10 key calculator and Windows and other MS Office applications

If you are qualified and would like to join our team in improving lives, please complete an online application along with submitting an updated resume. No phone calls please.