Director of Web Development @ Tickets.com - Costa Mesa, CA

Job Overview

8 days ago

Director of Web Development

Tickets.com - Costa Mesa, CA

Tickets.com, an MLB company, delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Our Technology team builds platforms and products that provide a new smart ticketing solution and venue experience. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams.


We are assembling a world-class team to build on these experiences and to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons.


Tickets.com is looking for a Director of Web Development passionate about building engaging products for our fans.

The Opportunity: A Director of Software Engineering will lead our growing Full-Stack Engineering team and help design and implement a modern, cloud-based platform. This is a hands-on role for a leader prepared to engage with a team in solving challenging problems using state-of-the-art technology. Our goal is that you will provide a scalable platform service to drive the business of baseball and our client's businesses. You will partner with business stakeholders and product management to architect and build scaled, low-latency platforms that facilitate all aspects of features and functionalities related to ticketing, which also includes reports, analytics, and data visualization. The ideal candidate will be a tenacious and creative problem solver with the ability to prototype solutions quickly.

Essential Job Functions:

  • Recruit technical talent and build a world-class Software Engineering team
  • Collaboration with CTO, VPoE, and Product Leadership to develop an engineering roadmap
  • Lead and motivate by presenting technical and organizational vision and feedback
  • Transform requirements into designs and estimate resources/time required
  • Define systems and software architecture using modern patterns and frameworks
  • Adopt modern platforms and manage resources effectively to optimize value
  • Deep affinity with various Agile processes and cultivating the Agile growth mentality
  • Evaluate and reimagine current Products, Platforms, and Tools,

Including:

  • Web services for data collection, storage, analysis, visualization, and reporting
  • Integrate payment gateway provider and third-party services
  • Support mobile app and front-end integration

Requirements:

Technologies and Experience:

  • 7+ years of applied Full-Stack Software Engineering
    • Full-Stack development and management experience with extensive experience with HTTP, JSON, Rest, XML
    • Proficiency in SQL & DML
  • 5+ years of experience leading teams of 5-20 engineers
    • Recruiting, performance management, talent development
    • Agile process, including CI/CD, automated testing and SRE best-practices
    • Continuous improvement through measurement and feedback
  • Key technical domains:
    • Java, JavaScript & TypeScript
    • Oracle, Postgres or similar database systems
    • Google Cloud infrastructure, including BigQuery
    • Java with Spring MVC
    • Web/Application Server, such as Nginx, Apache Tomcat
    • Containers/Orchestrators, such as Docker, Kubernetes
    • Messaging Brokers such as ActiveMQ, Google PubSub, RabbitMQ, or Data Stream frameworks such as Kafka.
    • Statistics and/or Machine Learning preferred
    • Knowledge of NoSQL, such as MongoDB, Cassandra, is a plus.

Pay Range: $200-240K

We offer an Outstanding Benefits Package that includes:

  • Medical, Dental and Vision
  • STD & LTD
  • 401K Retirement Plan
  • Basic Life & AD&D
  • Supplemental Life Insurance
  • Paid Time Off (PTO, STO, Holidays including Year-End Holiday Break)
  • HSA & FSA
  • Legal Plan
  • Pet Insurance
  • Tuition Reimbursement
  • Flexible Hybrid Work Environment
  • MLB Tickets

Tickets.com is an Equal Opportunity Employer. Please click here to view our CCPA.

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