Dispatcher @ P&E - Columbus, OH

Dispatcher

P&E
Columbus, OH
2 days ago

P&E Logistics is the one of the largest Amazon delivery service providers in Columbus, Ohio. We are looking for energetic and motivated people that strive in fast-paced environments. No two days are the same here at P&E, each day offers new challenges and opportunities to learn and develop professionally. The ideal candidate is one that seeks out responsibility and wants to grow alongside us.

Job Responsibilities:

  • Act as a communication liaison and answer incoming phone calls from drivers on the road
  • Monitor any sudden route changes or road construction issues and work with drivers to remain on schedule
  • Assist drivers with any issues encountered while on the road and solve any problems they do and could potentially face
  • Monitor multiple drivers progress along their routes and ensure they complete the routes efficiently and on time
  • Come up with effective solutions in a timely manner when drivers call with problems
  • Effectively communicate with the driver and make the necessary decision to solve the issue at hand
  • Prioritize calls by urgency and importance
  • Enter data in computer system and maintain logs and records of calls, activities and other information

Job Requirements:

  • High school diploma, GED, or equivalent
  • Proficiency with office software Excel, Word, Power Point
  • Excellent written & oral communication skills
  • Top notch problem solving skills
  • Ability to coordinate a chaotic environment
  • Impeccable attention to detail
  • Fast typing with experience in data entry
  • Outstanding organizational and multitasking abilities
  • Ability to remain calm and process lots of information inflow

Preferred Characteristics:

  • Bachelor’s degree in business administration or management
  • Passionate about continuous learning and professional development
  • Entrepreneurial minded
  • Curious, creative, and ambitious
  • A self-starter that seeks ways to improve the HR processes

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Dental Insurance
  • Flexible Schedule
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Professional Development Assistance
  • Vision Insurance

Schedule:

  • 8 Hour Shift
  • Day shift
  • Monday to Friday
  • Night Shift
  • Weekends

Supplemental Pay:

  • Bonus Pay

Experience:

  • Driving: 1 year (Preferred)
  • Dispatch: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

License:

  • Driver's (Required)

Job Duties:

  • Maintain contact with drivers throughout their shifts and address any routing issues they might have
  • Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels
  • Other duties as requested

Company's website:

  • https://www.pnelcorp.com/

Company's Facebook page:

  • https://www.facebook.com/PNELCorp/

Work Remotely:

  • No