Analyst IS Consulting @ Kaiser Permanente - Burbank, CA

Job Overview

2 months ago

Analyst IS Consulting

Kaiser Permanente - Burbank, CA

Member Relations Systems & Applications (MRSA) manages the end-user experience of the Member Relations Grievance Operations department through a comprehensive support structure for the maintenance of the suite of systems utilized to manage and process over 700K Member Relations cases annually. The Analyst IS Consulting roles are responsible for User Acceptance Testing with upstream and downstream partners and applications. Key responsibilities include test planning and execution, test environment readiness, test data management and defect triage and resolution.




Essential Responsibilities:
  • Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
  • Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
  • Effectively communicates investigative findings to non-technical audiences.
  • Works with technology risk teams and business stakeholders to respond to and remediate identified issues, and determine the best approach for improving security posture.
  • Provides recommendations to team or department leadership on how to remediate issues identified through security testing processes.
  • Identifies the impact of security test plans on upstream and downstream solution components.
  • Follows established processes to ensure KPI goals are obtained and performance metrics are tracked on an ongoing basis.
  • Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized security tools, templates, and processes across assigned business domain(s).
  • Performs security test data analysis in support of security vulnerability assessment processes, including root cause analysis.
  • Executes the vulnerability assessment and penetration testing plan, methodologies, and standard processes for moderately complex technology initiatives across multiple IT domains by analyzing business and technology requirements.
  • Researches and stays abreast of industry trends, emerging threats, best practices, and cutting edge techniques to creatively discover and exploit vulnerabilities, and recommend security solutions for technology systems.
  • Generates scheduled reports (e.g., status updates, risk assessment reports, remediation reports) and provides regular security metrics to IT teams as appropriate.

Minimum Qualifications:
  • Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum three (3) years experience in IT or a related field, including Minimum one (1) year in information security, network engineering, or application development. Additional equivalent work experience may be substituted for the degree requirement.


Preferred Qualifications:
  • One (1) year experience working on cross-functional project teams
  • One (1) year experience performing vulnerability assessments of IT technologies.
  • One (1) year work experience requiring the development of technical documents or presentations.
  • One (1) year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.
  • One (1) year experience in IT incident management, including the development and/or deployment of remediation plans.
  • One (1) year in the operation of SIEM solutions.
  • One (1) year experience in cyber forensic analysis and investigation, including evidence collection and preservation.
  • One (1) year in the operation of data protection and/or DLP solutions.
  • One (1) year experience in data analytics.
  • One (1) year experience in cyber security threat response and investigation.
  • Two (2) years software or application development experience.
  • One (1) year experience in business continuity, crisis management, or disaster recovery.
  • One (1) year experience in network administration.
  • Two (2) years experience in Windows/Intel administration or Microsoft Certified Systems Administrator (MCSA).
  • Two (2) years experience in UNIX/Linux administration.
  • One (1) year experience in security penetration testing or related security research.
  • Security certification (Security+, CISSP, CISA).
  • Global Information Assurance certification(s).

PrimaryLocation : California,Burbank,Marketing, Sales, Service and Admin
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-PO-01|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Information Technology
Department : MSSA Admin Offices - Grp Reltn-Mrktng Publctns Dist - 0315
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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