Team Member @ Chick-fil-A | Bluemound - Brookfield, WI

Team Member

Back of House Team Member


The Back of House Team Member is responsible for executing all back of house systems and driving results on shift operations.


In order to fulfill his/her role, the Team Member needs to:
  • Maintain certification in all related areas of expertise through eTrain
  • Be an ambassador for overall store mission and purpose: “Creating Remarkable Experiences”
  • Be a champion of overall Operational Excellence
  • Maintain excellence in character and Chick-fil-A’s vision and valuesEXECUTE ALL BACK OF HOUSE SYSTEMS
  • Diligently seek to maintain the unity of the team you support
  • Ensures proper execution of all back of house and restaurant systems
  • Shiftnote: Complete execution of checklists and cleaning jobs

Strictly adheres to all food safety and customer safety requirements and holds others accountable to standards


  • Seeks/Pursues innovative ways to Create Remarkable Experiences through the assigned team in the following focuses:
    “Perfect Food, served fast and efficiently, in a clean and safe environment.”
  • Perfect Food Knows and executes all Chick-fil-A recipes, product descriptions, procedures, and best practices

  • Served Fast

  • F
    ocus: Know and execute their role

  • A
    dopts a “No Yellow Ever” mindset

  • S
    etter of pace in the business

  • T
    eam: Always asks for help when needed

  • And Efficiently

  • Never throw food in the trash (Reuse, promo, or donate)
  • Knows and executes portion control (Proper weights and visual standards)
  • Tracks waste and leverages variance reports to make adjustments

  • In a Clean and Safe Environment

  • Food Safety Covenant

  • F
    loors must be clear of any inventory items and completely free of debris (If it falls on the floor pick it up)

  • O
    rganized (Everything is in its assigned place)

  • O
    bsessed with washing hands

  • D
    on’t come to work if you are sick

  • S
    anitizer buckets are changed and calibrated regularly

  • A
    ll trash cans appear empty

  • F
    urnishings and surfaces (horizontal and vertical) are clean and free of build up

  • E
    very cleaning procedure strictly followed

imers and hold times are always correctly used

Brand: Chick-fil-A

Address: 1 N Moorland Rd. Brookfield, WI - 53005

Property Description: 3782 - 1 N Moorland Rd, WI

Property Number: 3782