Housing Department Director @ HRDC - Bozeman, MT

Housing Department Director

10 days ago

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Human Resource Development Council is an Equal Opportunity Employer. We consider applicants for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, gender, marital status, veteran status, disability, sexual orientation and any other legally protected status.

Job Opening Date: September 16, 2020

Anticipated Start Date: October 15, 2020

Job Closing Date: Until filled

Job Status: This is a full time, salaried position

Wage: $60,000-$70,000, annually

General Summary of Purpose of this Position:

Responsible for overall performance of HRDC Housing programs and initiatives. Establish and implement organizational policy and procedures. Ensure compliance with various contract requirements. Develop public and private partnerships to promote housing services, strategic goals, and programming for Gallatin, Park, & Meagher Counties. Provide supervision/guidance for housing department staff working across the housing continuum from homelessness to housing stability. including Warming Center, Home to Stay, Transitional Housing Programs, Section 8, Road to Home, and others. Act as a liaison between the HRDC and other partner organizations. Ensure compliance with various funding source requirements and program policies and procedures.

Specific Duties and Responsibilities:

Duty Statements. This position has the following duties and responsibilities. They are listed starting with the most important. The percentage at the end of each statement is an estimate of the percentage of time spent on each duty. This listing does not include minor duties which constitute less than 5% of the position’s time, unless such duties are significantly important or critical to the success of the position. If the word “essential” appears following the importance it indicates the duty is considered an essential function of this job. (Essential functions are those functions that the employee must be able to perform unaided or with the assistance of a reasonable accommodation. Regular and predictable work schedule and attendance are considered essential functions).

Primary Job Duties and Responsibilities:

Carries out duties with a thorough knowledge of agency goals, objectives, projects and services.

  • Leads the housing department team in conceptualizing and implementing activities that enhance the scope and coordination of HRDC service to the community and individual constituents;
  • Actively and effectively studies the community’s needs and works to fulfill such needs;
  • Coordinates and monitors the provision of existing housing programs across our customer base;
  • Coordinates with the CEO regarding departmental goals, agency goals, program operations, partnerships, and funding.
  • Engages in HRDC leadership team to further agency objectives.
  • Participates in outreach and public education opportunities to further the agency’s mission.

Selects, trains and guides Department staff.

  • Participates in the hiring of necessary staff;
  • Plans, direct and controls operational assignments for approximately 15 housing department staff;
  • Provides training specific to individual responsibilities;
  • Maintains spirit of cooperation and understanding among programs and work group members.

Establishes and monitors budgets for various projects and the department as a whole; integrates various funding sources across programs within the department.

  • Ensures required reporting is completed and submitted in compliance with funding partners;
  • Ensures allowableness of program/project charges;
  • Maintains operations in a cost effective manner and within established financial limits;
  • Prepares project and department projections as requested;
  • Prepares and presents monthly departmental reports;
  • Provides contract management and compliance for Federal and State grants.

Develops and implements new grants and projects which will enhance the availability and effectiveness of housing programs.

  • Monitor and assess available grants to help fulfill housing objectives of the HRDC;
  • Researches various issues pertaining to housing services and uses this information in the development of new projects;
  • Works in conjunction with the resource development staff in applying for and accessing new or expanded funding opportunities

Interacts and communicates with customers, staff and others representing a wide variety of organizations, agencies and professions.

  • Communicates both personally and impersonally through oral or written directives and memoranda
  • Represents the HRDC at public meetings;
  • Promotes effective communication and cooperation with staff, customers and others, and, if necessary, negotiates disputes between programs; acts as client ombudsman for the department;
  • Provides direction to housing department staff regarding implementation of agency wide policies, practices, cross-program directives and/or services

Knowledge Skills and Abilities:

Language Skills:

  • Ability to analyze and interpret complex and sensitive information;
  • Persuasive public speaking abilities.

Mathematical/ Money Handling Skills:

  • Handle large amounts of cash;
  • Calculate figures and amounts applying concepts of basic algebra.

Reasoning Ability:

  • Ability to define problems, collect data, establish facts, and draw valid conclusions;
  • Ability to interpret an extensive variety of technical instructions in written or diagram form and deal with a variety of abstract and concrete variables;
  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems;
  • Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases.

Computer Skills:

  • Words per Minute Computer Keyboard Required: Demonstrate proficiency;

Specialized Office Equipment:

  • Operate Fax Machine to send or receive documents;
  • Operate 10-key Adding Machine to add, subtract, divide or multiply numbers;
  • Operate Multi-line Phone to place, receive or transfer calls or to retrieve voice mail messages.

Computer Software and Operating Systems:

  • Utilize computer spreadsheet (Microsoft Excel) to input, format and edit data and save, print or transmit data;
  • Utilize computer word processing (Microsoft Word) to input, format and edit documents and save, print or transmit documents;
  • Utilize computer databases (Microsoft Access) to create data files, input, format and edit data and save, print or transmit data;
  • Utilize computer internet/e-mail (Internet Explorer, Microsoft Outlook) to access, send, retrieve, save, print or transmit documents, or data files;
  • Operate personal computer with Windows operating system to start programs, input, format and edit data files and print or transmit data;
  • Utilize proprietary, custom or online programs or data bases to input, format and edit data and save, print or transmit data. Specify Software: CAP60, CDS

HRDC, professional or Governmental Policies and Regulations:

  • State or federal regulations or laws (List by Name): HUD, FEMA, HOME
  • Agency Policies or Procedures (List by Name): Personnel Policy & Procedure; Fiscal Policy & Procedure; Organizational Bylaws
  • Specialized Professional or Industry Guidelines/Standards:

Drivers Licenses Required for Performing this Position:

  • Montana Class D Driver License Class

Professional Licenses or Certifications Required by Law, Rule or Regulation for Performing this Position:

  • None

Licenses or Certifications That Would Be Useful but Are Not Required:

  • None

Other Required Knowledge, Skills or Abilities:

  • Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups;
  • Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals;
  • Ability work with minimal supervision and effectively manage work flow;
  • Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants;
  • Ability to effectively supervise and train employees;
  • Ability to present self and organization in a positive professional manner;
  • Ability to work with graphics and statistics;
  • Flexibility in responding to multiple program needs at one time.

Essential Physical, Mental and Emotional Requirements of this position:

The following physical, mental and emotional abilities are considered essential to perform the duties listed above:

  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear. Must be able to climb ladder and shovel snow on occasion;
  • The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds;
  • Able to view properties to assess upkeep/repairs needed.
  • Mental/emotional –would we consider adding a bullet regarding trauma-informed approaches, ability to de-escalate customers that may be experiencing crisis? Or ability to support staff that will be in these situations?

Education and Experience

Education: The following course(s) of study or class work usually provides the required knowledge skills and abilities to perform the duties of this position:

  • Bachelor’s degree in human services/public administration or Business Administration from four‑year college or university required;

Experience: The following kinds of experience usually provide the required knowledge skills and abilities to perform the duties of this position:

  • Experience in executive management/supervisory role;
  • Past experience demonstrating positive skills in public relations;
  • Experience in developing financial projections and managing budgets;
  • Experience in writing, receiving, and managing grants.


Supervision Received:

  • This position operates under broadly stated policies, goals, objectives and principles. The incumbent has, within established policies and procedures and applicable laws, rules and regulations, freedom to establish work priorities and/or methods used to accomplish work.

This position supervises the following position(s):

  • Directly supervises up to 15 subordinate employees across 5 agency programs.
  • Coordinates up to 4 program managers through Division direction.

This position has the following supervisory responsibilities:

  • This position has responsibility for assigning and checking work and approves hiring, disciplining, pay adjustments or status changes recommended by subordinate supervisors.


Impact of Decisions and Errors Made by Position:

  • Decisions, final recommendations and/or errors affect creation of major new programs or continuation of existing Agency Programs

Judgment Required to make Decisions:

Job duties typically involve frequently changing conditions and problems. Requires considerable judgment in applying factual background and fundamental principles to the development of approaches and techniques for the solution of problems.

Exception Authority:

This position can authorize exceptions to program policy or procedure.

Financial Responsibility

This position is accountable for the following company money, funds, and budgets:

  • Develop departmental budget for approximately 4 primary divisions incorporating numerous Federal, State, local and private sources;
  • Monitor expenditures and revenue for all programs;
  • Solicit grants/gifts/donations for special purpose grants;

This position is authorized to sign the following documents and forms:

  • Approves interdepartmental and external MOUs for provisions of services;

Personal Contacts

The incumbent is responsible for the following personal contacts (either in oral or written form) when performing the duties and responsibilities of the position:

  • Daily interaction with the public or consumers;
  • Interacts with program managers, senior HRDC staff several times per week;
  • Interacts with representatives of other service providers several times per month;
  • Interacts with funding agencies to provide information or exchange facts several times per month;
  • Represents program or HRDC in negotiations with funding agencies;
  • Interacts with governmental compliance or auditors to provide information or exchange facts;
  • Represents HRDC with members of the press or media (several times a year);
  • Represents program with members of the press or media (several times a year).


The incumbent has complete access to client names and files and to most agency data.

Working Conditions

The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:

  • Works in temperature controlled office environment;
  • Weekly or more frequent operation of a motor vehicle under all weather conditions (average miles driven per month for job 100);
  • Monthly or less frequent exposure to angry or violent clients or volunteers;
  • Monthly or less frequent exposure to risk of cuts, burns, shock or other minor injuries (not requiring hospitalization);
  • Ability to attend training and meetings requiring overnight travel;
  • Availability to be on-call for emergencies.