Sales Training Facilitator @ Instacart - Atlanta, GA
Sales Training Facilitator
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OVERVIEW
We are currently seeking a Training Facilitator to specialize in facilitating and developing New Hire and Leadership training that enhances our Consumer and Shopper experience. Here at Instacart, Training Facilitators will have a tremendous opportunity to play an instrumental role in our work environment by helping employees and leaders develop their skills and foster career advancement. You will be joining a rapidly growing team in a fast-paced organization with great enthusiasm and appetite to win
ABOUT THE JOB
ABOUT YOU
We are currently seeking a Training Facilitator to specialize in facilitating and developing New Hire and Leadership training that enhances our Consumer and Shopper experience. Here at Instacart, Training Facilitators will have a tremendous opportunity to play an instrumental role in our work environment by helping employees and leaders develop their skills and foster career advancement. You will be joining a rapidly growing team in a fast-paced organization with great enthusiasm and appetite to win
ABOUT THE JOB
- Deliver effective training sessions, including; new hire onboarding, follow up, reinforcement, reoccurring, and leadership training leveraging bilingual and bicultural communication strategies
- Host train-the-trainer sessions for internal subject matter experts.
- Work closely with business partners to conduct training needs analysis
- Provide feedback to business partners on the performance of individual progress
- Provide input to training policies and programs, determine training classes based on knowledge of identified training needs, department processes, business systems, or changes in programs or services
- Ability to communicate clearly at all levels of the organization
- Ability to be flexible and adjust course as business needs change
- Attend technical training with subject matter experts when necessary
- Perform other job-related duties as required
ABOUT YOU
- Minimum 4 years' experience in a corporate or business setting, preferably in Training & Development
- Bachelor's degree or equivalent (4+ years' experience in facilitation and/or developing training programs)
- Knowledge of Consumer Data, Digital Media Advertising and Marketing landscape a plus
- Knowledge of Adult Learning Principles
- Public speaking skills – comfortable speaking to a large group either in-person or via web conference
- Strong knowledge of written English with excellent verbal communication skills
- Experience producing training, utilizing one or more specialized delivery modes such as Web or audio
- Prior experience with eLearning software, video editing, web design/layout, and/or SharePoint preferred
- Strong time management and organization skills
- The ability to work well independently as well as part of a team
- The ability to learn new technical and business concepts quickly
- Proficient in MS Word, Excel, and PowerPoint as well as other computer based programs and learning management systems
- Ability to work efficiently in a high demand, team oriented, and fast-paced environment
- Ability to express ideas in clear and concise manner
- Ability to think tactically and identify significant success factors
- Ability to work in a high energy, fast paced environment
- Irregular work hours required